Aqara Home app not showing cameras

[ESSCO4355]

Hi.
About 2 weeks ago, I cannot see current image on my cameras when I open Aqara Home. Before, the app shows a snapshot. But now, only continuously rotating circle. I have live images only if I push “camera>”.

[gafich10]

Hi, try reinstalling the Aqara home app, it should help. Uninstall and then reinstall the app.

[ESSCO4355]

I just did it. It’s the same.

[gafich10]

What phone, Android or iPhone?

[ESSCO4355]

Android, Nothing Phone 2.

[gafich10]

By the way, what version of Aqara home do you have?

[ESSCO4355]

The last, of course. 5.3.3.

[Raman.V]

Hi, I have this feature on my G5 camera where I have a Home guardian subscription.

[ESSCO4355]

I have it long after subscription ended, so this is not the reason. Is even worse:

[ESSCO4355]

Is ok now, with the last app update.