Has anyone had success of adding Aqara Hubs to Alexa via Matter to extend the Thread network reach of their Alexa Hub?
I can’t see if the Amazon device has joined the Aqara network nor how to get it to join the Thread network created. I specifically installed the hubs on each floor of my house to eliminate dead spots and it doesn’t appear to be working.
All tools and ideas are welcome, Thanks
@talel_cohen You seem to be experiencing an issue with adding Aqara Hubs to Alexa via Matter to extend the Thread network reach. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please
click here” to create a ticket.
