Aqara M3 not paring to Homey SHS

Good evening,

I am currently in the process of setting up my Homey SHS, including a Homey Bridge. I have now reached the point where I want to connect the Aqara Hub M3 to the Homey system. Unfortunately, this is not working. During the setup, the Hub M3 is not detected. I received the following response from Homey Support:


Hi Markus‍,

Thank you for contacting our support and reporting this issue to connect Aqare Hub M3 to a Homey SHS

It seems that you simply have things that are not supported in Homey Matter. This is the conclusion of the error:

  • During Matter pairing, the controller (Homey in this case) reads the device’s Device Descriptor.
  • That descriptor is missing, malformed, or inconsistent with the Matter spec.
  • As a result, Homey cannot validate what the device claims to be

This stops the pairing process.

So there is something in the hub, a device or something similar, or the hub itself that is not working properly, preventing the pairing from succeeding.


Could you help me with this?

Thank you very much!