Aqara newbie here: How to add devices to the M3 Hub?

Developer Hub
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Hey all, total newbie here just dipping my toes into the Aqara world. I picked up the M3 Hub after hearing good stuff, but now I’m kinda stuck. I’ve got a few sensors and switches, but when I try to add them through the app, it either times out or doesn’t detect the device at all.

I made sure the hub’s connected to my Wi-Fi and updated, and I’ve reset a couple of the devices just in case. Still no luck. Am I missing something super basic here?

Is there like a trick with the pairing mode or something I should double-check? Super appreciate any steps, screenshots, or even dumb mistakes you made when starting—probably doing one of those right now.

Thanks in advance!

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@BotBuilder Hey there! Welcome to the Aqara community! It sounds like you’re eager to get everything set up with your new M3 Hub. Let’s see if we can smooth out those bumps for you.

When adding devices to the M3 Hub, here are a few steps and checks that might help:

  1. Ensure Pairing Mode: Make sure that each of your sensors and switches is in pairing mode. This is usually indicated by a blinking light on the device. Refer to the user manual for specific instructions on entering pairing mode.

  2. Network Considerations: Double-check that the Wi-Fi network your hub is connected to is stable and that your phone is on the same network. Also, ensure that the Wi-Fi name and password do not contain special characters, as these may lead to connection issues.

  3. App and Device Proximity: Keep your phone and the devices as close to the hub as possible during the pairing process. This helps ensure a strong connection.

  4. Reset and Retry: If the device fails to connect, try resetting the hub by pressing its button for more than 10 seconds until the yellow/red light flashes quickly, then attempt to add the devices again.

  5. IPv6 and Router Settings: Make sure your router supports IPv6, and check if AP Isolation is disabled, as these can affect connectivity.

If you’ve gone through these steps and are still having trouble, it might be worth restarting the M3 Hub and your router to clear any temporary connection glitches.

Feel free to share any specific error messages or screenshots if the issue persists—sometimes those small details can point us in the right direction. Happy to have you here, and looking forward to hearing about your success with the setup! :blush: