Dear all,
My home is full of Aqara products but I struggle with the installation of the smoke detectors. First went perfect, second not I resend and 3rd as well not connecting. I have no solution to solve the issue. Can someone help?
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
Hello @natascha_zimmermann
Welcome to the Aqara forum.
Please describe the problem you encountered while adding your smoke detector in more detail. Please include screenshots of the error or a short video of the process of adding the smoke detector.
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!