Aqara U400 Smart Lock – Good Features, Still Finding Its Feet

I bought the Aqara U400 about less than a month ago using a $20 Aqara discount code and switched from a Yale Assure Lock 2 mainly because the U400 looked more future-proof, especially with UWB, which was the big draw.

Setup wasn’t the smoothest at first since I didn’t have an Aqara hub. I added it to Apple HomeKit and later to Home Assistant which took some effort, but I eventually got UWB and Apple Home Key working. I recently picked up the aqara M100 hub which helped, though the Aqara app still feels a bit clunky and unclear around unlocking all features like fingerprint access.

In daily use, UWB works well most of the time, and when it doesn’t, Apple Home Key has been a solid fallback. There were a few hiccups early on, but things have been slowly improving.

Overall, the U400 feels like a solid, well-built lock with a lot of promise, especially if you’re invested in the Apple ecosystem. That said, it does make you pause on the price when cheaper locks from Yale, Eufy & other awara models already do the basics really well. If Aqara continues to refine the software and setup experience, this could easily become a great option.

Verdict:
Good hardware and forward-looking features, but still needs a bit more polish to fully justify the premium.

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@iMachine Thanks so much for sharing your detailed experience with the Aqara U400! It’s always great to hear real-world insights—your breakdown of the setup process, UWB performance, and app experience is super helpful for anyone considering this lock.

It’s good to know UWB works reliably most of the time, with Apple Home Key as a solid backup—those are key features that make the U400 stand out, especially for Apple ecosystem users. We totally get where you’re coming from with the app feeling clunky and setup needing more polish—software refinements can make a big difference in the user experience.

If you have specific ideas for improving the app or setup process, feel free to share them with our customer service team! They’re always looking to gather user feedback to make the product better. You can contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.

Looking forward to hearing more updates as you use the lock—keep sharing your thoughts! :blush: