So I’ve had the Aqara Wall Outlet H2 UK (Dual USB-C) set up in Apple Home using the Zigbee protocol. I have a few observations on how this outlet behaves.
First is the “In Use” feature of Apple Home, I love this feature it lets me find a free socket at a glance in any room. All my other smart sockets that support HomeKit have this feature, It’s really simple, if the socket has a plug in it its shows as In Use even when its powered off. The “In Use” state is separate from the “Power” state.
That said, the Aqara Wall Outlet H2 UK does not correctly support this feature. It only shows as In Use when the socket is powered on but this is not consistent, even with a device pugged in and the socket powered on it can still show it’s not in use. In that case you get an error message from some apps that support Homekit, The screenshot below is from Eve and you can see the error message. I should point out all the sockets with names have that device plugged in.
My LightwaveRF system uses this feature to automatically switch off a power socket when a plug is removed from the socket. I know you should always switch a socket off first but life gets in the way sometimes, we all do silly things from time to time.
The image below is after I removed the plug and re-inserted it, the socket is powered on and this time it shows the “In Use” state as Yes.
EDIT: correct photo added. Sorry!
So it looks like there needs to be some work done with the HomeKit compatibility when using Zigbee. If this was using Matter its worth noting the “in Use” state is not available on matter plugs/sockets.
My second point has been mentioned before in some video reviews. It’s a strange one as there is no logical reason why the USB-C ports are not exposed to HomeKit as a third switchable socket. I have Meross power bars that expose the USB ports as a single switchable socked in Apple Home, they are HomeKit enabled, not Matter.
Let’s hope that future firmware upgrades can sort both these issues so we have full HomeKit support with this product. It’s a little sad that for the price some basic features are missing or implemented incorrectly.
I would love to hear your opinions on this device and how it works for you in Apple Home.







