Hi everyone, I wanted to share my recent experience with my Arlo Pro and Pro2 cameras. For about five years, they’ve been a reliable part of my home security setup. However, about a week ago, I noticed that none of my cameras were saving recordings to the cloud. Every time I checked the app or the web interface, I’d get an error message saying, ‘There was an issue loading feed events.’ The live feeds and motion detection still worked, but the cloud storage wasn’t keeping up. I was a bit worried, especially since I thought the lifetime cloud storage was still active for these models.
After some research and reaching out to Arlo support, I found out that the issue was related to a recent update in their cloud storage policies. It turns out that the lifetime cloud storage was indeed still active, but there was a hiccup on their end. I was advised to log out and back into my account, and to clear the cache on both the app and the browser. Surprisingly, this resolved the issue within a few hours!
I thought I’d share this in case anyone else is experiencing similar problems. It’s always a bit stressful when something like this happens, but it’s reassuring to know that Arlo’s support team is responsive. If you’re having trouble with your Arlo cameras, I’d recommend reaching out to their support team as well. They were very helpful in my case.
On a positive note, I’ve been really impressed with the overall reliability of my Arlo cameras. They’ve provided peace of mind for years, and it’s great to see that the company is still innovating and improving their services. I’m looking forward to seeing what new features they’ll introduce in the future!
Happy smart home tinkering everyone! 