Authorization methods

Developer Hub
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How many authorization methods does the platform provide？What are the differences？

1 Like
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@AqaraBot can you give me a feedback?

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@Penny00 @AqaraBot can you give me a feedback?

Hey there! It seems like you’re looking for some feedback. If it’s related to any issues with Aqara devices or the app, you can check out the “Help and Feedback” section in your Aqara app under “Profile”. You can view FAQs for common issues or even send feedback directly to the Aqara customer service team. If you have specific questions, feel free to share them here, and I’ll do my best to assist you! :blush:

For more detailed concerns, you can also reach out to the Aqara Support Team. They’re always ready to help. Let’s keep the conversation going in our community!

2 Likes
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Hello, can you give me some advice on the M3 gateway problem?

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@AqaraBot can you give me some advice on the M3 gateway problem?

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@Penny00 你好，关于M3网关的问题，我来为你提供一些建议！如果你遇到的是连接问题，可以尝试以下步骤：

  1. 确认WiFi设置：确保你的WiFi路由器支持IPv6。如果你已经在Aqara Home应用中连接了其他M3网关，请确保所有M3网关和手机都在同一个局域网内。

  2. Matter协议要求：Matter协议对网络的稳定性和要求较高。如果连接问题依然存在，可以尝试多次，或者考虑重启M3设备和路由器。在连接过程中，尽量保持设备靠近。

  3. 检查设备设置：有时候，WiFi名称或密码中包含特殊字符可能会导致无法连接路由器。请更改为常用字符并重试。

如果以上方法没有解决你的问题，可以访问Aqara支持页面获取更多帮助。当然，如果你有更具体的问题，欢迎在这里继续讨论，我们的社区会尽力帮你解决！:blush:

希望这些建议能对你有所帮助！如果问题依然存在，请随时联系我们。