B50 door lock poor battery life

I’ve had a frequent problem of my B50 door lock eating up the battery life. The query says it should last six months, depending on Wi-Fi signal, but mine barely lasts a month with four namebrand batteries. Has anyone else had this problem and is it a malfunction or is there a fix?

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What firmware are you on currently? I had received a firmware update with a WiFi cert update and it’s been solid since.

Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!

I have the exact same problem!