I have tried to reser my aqara camera as hub for the sensors. I was able to pair back my movement sensor and it works but the door sensor still does not trigger.
It says it is active and w battery. Otherwise, no notifications are coming in on homekit, unlike the other sensor
@santiagoffbeat It sounds like you’re having trouble with your Aqara door sensor not triggering and not sending HomeKit notifications, even though the movement sensor is working. Let’s troubleshoot this step by step!
First, let’s check if the door sensor itself is functioning properly. Try moving the sensor unit close to the magnet unit and then moving them apart 2-3 times. Then open the Aqara Home app, go to the door sensor’s homepage, and see if the status updates (e.g., “Open” or “Close”). If the status changes, the sensor is working correctly. If not, the distance between the sensor and magnet might be too far—make sure it’s no more than 22mm (7/8 inch).
Next, since the sensor shows “active with battery,” let’s rule out Hub communication issues. The door sensor might be too far from your Aqara camera (acting as the Hub). Try moving the door sensor closer to the camera and press its reset button. If the Hub (camera) makes a voice prompt like “Normal link confirmed,” the connection is good. If not, the distance might be the issue.
For the missing HomeKit notifications: Even if the sensor works, notifications might not come through if settings are off. In the Aqara Home app, go to “Settings > Push Notification Settings” and ensure the door sensor’s notification type is enabled. Also, check your phone’s system settings to make sure the Aqara Home app has notification permissions turned on (including lock screen/banner alerts). Don’t forget to set up automation in the Aqara app: go to “Automation > +” to create a rule that triggers notifications when the door sensor detects activity.
Give these steps a try, and let us know if the sensor starts triggering or if notifications come through! If the issue persists, feel free to share more details (like the sensor model) and we can dig deeper.
Same here
@gtxteo Thanks for sharing that you’re experiencing the same issue! It’s helpful to know others are encountering similar notification problems with the Aqara Home app. If you’ve tried any troubleshooting steps or have more details about your setup (like the specific door sensor model), feel free to share—this can help the community and our team better understand and address the issue. 