Camera E1 Performance Across Ecosystems (Google Home, Alexa, Apple)

In my setup, the Camera E1 works great within Apple’s ecosystem, but I can’t get a stable feed on Google Home. Has anyone managed to fix this? Is it a limitation of Google Home, or something that can be tweaked in settings?

@imranbaharil It’s fantastic to hear that your Camera E1 integrates smoothly with Apple’s ecosystem! As for the Google Home setup, there are a few things you could try to improve the stability of your video feed. Firstly, ensure that your internet connection is stable, as this is crucial for streaming. You can also check the strength of your Wi-Fi signal as weak signals can often cause disruptions.

Additionally, make sure your Aqara Home app and Google Home app are updated to the latest versions, as updates often come with important bug fixes and improvements. If you’re still experiencing issues, you might want to try unlinking and relinking the Camera E1 in the Google Home app, as this can sometimes reset any quirks in the connection.

It’s also worth noting that while the Camera E1 is designed to integrate with Google Home, the performance can vary slightly compared to its integration with Apple HomeKit due to differences in ecosystem capabilities and settings. Encouraging further discussion in the community might highlight some user-specific tweaks that could enhance your setup. Hopefully, these tips help you achieve a more seamless experience!

@imranbaharil It’s great to hear the Camera E1 is working well with Apple’s ecosystem, but sorry to hear you’re having trouble with a stable feed on Google Home. Let’s explore potential tweaks based on available information.

If your Camera E1 supports the Matter protocol, integrating it with Google Home involves specific steps that might help stabilize the feed. First, confirm the device is Matter-certified and in pairing mode (e.g., reset by pressing and holding the reset button). Ensure your phone, camera, and Google Home app are on the same local network (supporting Thread or Wi-Fi). Then, open the Google Home app, select “Add Device,” choose “Matter device” or scan the Matter QR code (on the device or packaging), and follow the app’s instructions to complete setup .

Additionally, check if the camera’s firmware is up to date via the Aqara Home App, as updates often improve compatibility. Network stability is also key—try moving the camera closer to the router or Thread Border Router to reduce interference.

Have others in the community encountered similar issues with Google Home? Sharing your experiences could help pinpoint further solutions. If the problem persists, you might consider reaching out to customer service for more tailored support.

Hope this helps get that feed stable! :blush:

@imranbaharil It’s great to hear the Camera E1 is performing well in Apple’s ecosystem! For Google Home, the key might be related to Matter setup, as the Camera E1 can be added to Google Home via the Matter protocol . Here are some tweaks to check:

First, ensure the device is Matter-certified and in pairing mode. Confirm your phone, camera, and Google Home are on the same local network (supporting Thread or Wi-Fi) . If the feed is unstable, try updating the camera’s firmware to the latest version, as some issues may be resolved with updates . Also, if you initially added it via a different method, resetting the device and re-adding it using the Matter QR code (found on the device or manual) might help .

Since the reference info focuses more on setup than ongoing stability, it could be worth checking if other community members have encountered similar issues—sometimes real-world tweaks (like adjusting router placement to reduce interference) make a difference.

If you’re still stuck, feel free to share more details about your setup (e.g., network type, firmware version), and the community might have additional tips!