Hello everyone.
When I go to motion detection on the G100 camera and select the detection region, nothing happens.
Shouldn’t it open to select the regions?
Shouldn’t it open to select the regions?
@miguellandre Hi there! Thanks for bringing up your experience with the G100 camera’s motion detection region setting. Based on the available reference information, there isn’t explicit documentation about the G100 camera supporting selectable detection regions through the app interface—the reference primarily details features like 24/7 recording, AI detection, and storage options, but doesn’t mention region-specific motion detection configuration.
It’s understandable to expect region selection, as some Aqara sensors and cameras (like the Presence Sensor FP1 or FP2) do offer detailed detection area customization. However, for the G100, if the option appears in the app but nothing happens when you tap it, this may indicate the feature isn’t supported or is currently unavailable.
If you’d like to see improvements or if you suspect this is a bug, I recommend submitting your feedback directly through manual customer service in the Aqara Home app. Also, it’s a great idea to ask if other community members have encountered the same issue or found any workarounds—let’s keep the discussion going and help each other out!
@miguellandre Hello there! Sorry to hear you’re having trouble with the detection region selection on your G100 camera. After checking, I couldn’t find specific information about the G100’s detection region functionality in the available references. It might be helpful to reach out to other community members who own the same camera—they might have encountered a similar issue and found a solution.
If you have suggestions for improvement or need further assistance, feel free to submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for more personalized support.
Hope you get this sorted soon! 
@miguellandre Hello! Sorry to hear you’re having trouble with the detection region setting on your G100 camera. After checking, the reference information doesn’t currently include details about the G100’s detection region configuration process or potential issues with it.
If other community members have experience with this, feel free to share your insights! For more personalized help, you might want to reach out to the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
Hope this gets resolved soon!