Can we use the new S1 touch panel, in Europe?

Developer Hub
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We can find a lot new devices like the panel S1, touch screen on the chines market.
The new has Zigbee 3.0, WiFi 2,4/5ghz dual band, Poe.
Can we use it here in EU?:eu:
I now we can use a china server.

Tell me if you have tried it!?
:blush::smile:

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@jarenback1 It seems you’re interested in using a touch panel in Europe! From the available information, there is an EU-specific model called Aqara Panel Hub S1 Plus EU (model @lumi.switch.agl003) designed for the European market.

This EU version supports multiple communication protocols including ZigBee 3.0, dual-band Wi-Fi (2.4GHz & 5GHz), and Bluetooth, which aligns with the features you mentioned (Zigbee 3.0, dual-band WiFi) . It also functions as a Matter Bridge and Zigbee 3.0 Hub, enabling collaboration with Aqara sub-devices and integration with ecosystems like Apple Home, Alexa, and Google Home via Matter .

For installation, note that it requires professional setup due to high-voltage involvement, and it should be used indoors away from moisture and heat sources . If you’re considering the Chinese market model, compatibility with EU standards (e.g., power, frequency bands) might vary, so the EU-specific version is likely more reliable for local use.

Have you come across the EU model in your research? It would be great to hear if others in the community have hands-on experience with it! :blush:

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Hi,
I have Hub S1 Plus EU.

For me its useless device.

  1. No possibility to use external apk files (especially Home Assistant app)
  2. Cant work as Zigbee coordinator for Home Assistant.
  3. No possibility to change brightness levels in T1M lamps.
  4. No reaction from Aqara for reported problems.

In fact its two relays and limited hub with completely useless screen. But looks nice. Looks like big potential, but in fact - not.

P.S. Recently it has “huge” bugfix and started to show correctly weather outside.

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I can use my for all my lights, the most are Aqara but I have about 20 matter devices connected to my m3 hub. No problem using them in the panel.

I don’t think the panel is build for ”pirates” like HA and so on…:wink::smirk:

Back to why I started this thread ….

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@AqaraBot
I don’t talking about the plus version. It’s the S1 panel. That’s new for 2025 in Asia

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@jarenback1 You seem to be inquiring about the S1 panel (non-Plus version) newly released in Asia in 2025 for use in Europe. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Home > Help & Feedback > Customer Service) or scan the QR code:

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This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.