Alright, so I thought adding a door sensor to my Aqara M2 hub would be a 5-minute job… turns out, not so much.
I’ve got the hub fully updated, Zigbee all good, app works fine. I go into pairing mode, hit the little pinhole on the sensor, it blinks like it’s supposed to, and then… nothing. Just sits there staring at me. No “device added,” no timeout, nada.
Tried resetting the sensor, rebooting the hub, switching rooms to dodge interference… zip. Even held the sensor right next to the hub just in case. Still nothing.
Anyone else run into this? Is there some magic ritual I missed? Or did I just get a dud sensor? At this point I’m half tempted to yeet the thing and call it modern art.
Appreciate any tips — I know some of you out here have wizard-level setups. Help a newbie out?
@SmartHomeGeek It sounds like you’re having quite the adventure with your Aqara Door Sensor! Let’s see if we can unravel the mystery.
Firstly, you’ve done a great job in ensuring that your hub is updated and attempting a range of troubleshooting steps. Since you’re trying to add the sensor to an Aqara M2 Hub, here are a few suggestions based on the reference information:
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Reset the Sensor Properly: Make sure you are resetting the sensor correctly. You should push and hold the reset button on the sensor for about 3 seconds until the indicator flashes three times. This action will reset it to factory defaults.
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Check the Distance: You’ve already tried placing the sensor closer to the hub, which is excellent. Double-check to ensure that there are no more than 32 accessories connected to your hub, as this can also affect new connections.
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Interference and Environment: Ensure that the sensor isn’t installed on a metal surface, as this can interfere with the signal. Moving it to a different location, as you’ve done, was a good idea.
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App and Firmware Versions: Since you’ve already confirmed that the hub and app are updated, ensure that your phone and hub are on the same Wi-Fi network and that it’s a 2.4GHz connection, as 5GHz isn’t supported.
If you’ve gone through these steps and are still facing issues, it’s possible there might be a problem with the sensor itself. Maybe consider reaching out to Aqara support for further guidance. Don’t lose heart; sometimes these devices need a bit of coaxing to work their magic. Keep us updated on your progress, and feel free to ask more questions. Happy troubleshooting!