Can't connect the M100 to WLAN

Developer Hub
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Every time I try to connect my M100 hub to the new network, I end up getting “unknown error -2”.
The Wi-Fi is, of course, on the 2.4 GHz band.

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2

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

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Problem solved. It was due to a combination of settings on my phone:

  1. The VPN activates whenever I’m not on my usual Wi-Fi network.
  2. The phone kept disconnecting from Wi-Fi networks that lacked an internet connection (like my IoT Wi-Fi).

The solution:

  • Disable the VPN.
  • Temporarily grant internet access to the IoT network.
  • Enable automatic connection specifically for the IoT Wi-Fi.

After that, it was straightforward.