I have a camera by Aqara which I was using as my Aqara hub and it’s a Chinese version so all children devices have been connected to it through my Chinese account but since a got other hub, is it possible to move all my devices including my Chinese version Aqara camera to my eu (Greek) account?
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@GostFlash Due to Aqara’s privacy and security policies, cross-regional server data interchange is strictly prohibited. Therefore, we regret that your request cannot be fulfilled. Thank you for your understanding.
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@GostFlash It seems your question is about whether a Chinese version Aqara camera (used as a hub) and its connected child devices can be moved to a EU (Greek) account. Currently, the reference information available doesn’t cover this specific scenario.
We appreciate you sharing your situation—community members often have valuable insights, so feel free to keep the discussion going here. If you need further assistance, please contact the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
We hope this helps, and thanks for being part of the Aqara community!