Could storage is too short

After purchasing a home guardian / cloud storage, I found that the video recording the movement only recorded for a few seconds, and many times the action was not over, making it impossible to know what happened next.

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Hello, welcome to the forum. Insert a monitoring interval of 15 seconds. You probably have more time, which leads to a long recording pause.

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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!