Hi. I have a D100 connected to Aqara Hub M100. The lock keeps beeping with an error the door is ajar even when the door is closed. This sometimes happen during the day, sometimes during the night. No fixed time. Every time I go to check, the door and the latch is closed. Any solution for this?
I also have Aqara A100 which is working fine.
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!