Hi,
I have 2 issues, hopefully someone can help.
First when I try to add a custom dynamic RGB effect to an aqara T1 spotlight I get an error “JSON Parse Error : Unexpected Character D”
I’ve read this is down to the code for the colour I’ve selected starting with a character rather than a number, but even when I avoid that I still get the error.
Second is I’ve now added several practice dynamic RGB effects which I’d like to edit or delete. But I can’t seem to do anything with them now, they seem fixed.
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Hello, please provide your account information, region and device ID.
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
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Hi Thorpe,
I’ve sent you a private message to better understand the issues you need help with. Please have a look when you have a chance.
Looking forward to hearing from you.
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