I registered an individual developer account on Jun 19th, and my application has been stuck at the “Pending review” step for more than 10 days with no update. I also emailed bdsupport but have not received any reply.
I’m an individual developer and only need API access (APP_ID / KEY_ID / APP_KEY) to integrate my own Aqara FP2 sensor with Home Assistant for personal use.
Could you please help expedite the account review? I’m happy to share my registered account email privately via DM if you need it to locate my application. Thank you very much!
Hi, I’ve also been seeing this for a few days now:
Your application has been submitted successfully,Please wait patiently for the result of review.
The audit will be completed as soon as possible and notify you of the audit result by SMS or email.
If you have any questions, please contact us:
China: aqara_b_bdsupport@aqara.com
Global: 2bsupport@aqara.com
Thank you for joining us. Aqara Developer platform is looking forward to your cooperation!
Have you already sent an email to either of those addresses?
If so, then I suggest writing to the other address again.
If you already had access to the API credentials (APP_ID / KEY_ID / APP_KEY) before the review, they will continue to work. Only the login to the developer portal will not work.
Unfortunately, I can’t tell you that. However, someone recently pointed out to me that your account will be activated if you send an email to 2bsupport@aqara.com explaining why you need the developer account. I’ve been too lazy to do that so far. However, I can tell you that my account hasn’t been activated yet, despite me taking no further action.
to do that so far. However, I can tell you that my account hasn’t been activated yet, despite me taking no further action.