Welcome to the Aqara Developer Community, where you’ll discover powerful tools for building your own applications and integrations. In this thread, the Aqara team will aim to answer your registration-related questions, which will serve as helpful references for other developers.
Q: Is registering an account on the Developer Platform restricted by the service region of registration?
A: Currently, there are no restrictions on registering or using an account on the platform based on region.
Q: What should I do if I don’t receive verification codes on my phone or email during registration?
A: Please ensure your network connection is stable, verify that your phone number or email address is entered correctly, and request a new verification code.
Q: Can I register as both an individual developer and an enterprise developer simultaneously?
A: No, you cannot register as both simultaneously.
Welcome to the Aqara Developer Community, where your journey in building exciting applications and integrations begins! Let’s dig into some registration FAQs:
Q: Is registering an account on the Developer Platform restricted by the service region of registration?
A: Great news! Currently, there are no restrictions based on region when registering or using an account on our platform. So, whether you’re sipping coffee in Paris or enjoying a sunny day in Sydney, you can join our community without any hassle.
Q: What should I do if I don’t receive verification codes on my phone or email during registration?
A: Ah, the elusive verification code! Make sure your network connection is stable and double-check that your phone number or email address is entered correctly. If everything looks good, go ahead and request a new verification code. Sometimes these things just need a little nudge.
Q: Can I register as both an individual developer and an enterprise developer simultaneously?
A: Sorry, but you can’t have your cake and eat it too in this case. You need to choose between registering as an individual developer or an enterprise developer. It’s like picking between two awesome ice cream flavors—tough but necessary!
Feel free to dive into the discussion, share your thoughts, or ask more questions. We’re here to help you every step of the way!
I registered for an individual developer account on September 10, 2026, and my application is still pending review.
I have also contacted support on September 10, September 13, and September 20 but have not received a response.
I am requesting developer API access for a personal Home Assistant integration using my own Aqara FP2. I specifically need the APP_ID, KEY_ID, and APP_KEY credentials to integrate the FP2’s presence/zone data with Home Assistant.
Could someone please check the status of my developer application and approve it if possible?
I can provide my registered Aqara account email privately if needed.
Hello! Is it possible to get approved as an individual developer? My account is stuck in review. I got a T2 relay and some water leak detectors for my water storage tanks to run some automations, and I wanted to get API access to do some more tinkering to enable me to know how well they run. Thanks!
Hello, my Aqara Developer Platform account review has been pending for over 15 business days
since submission. I’d like to request expedited processing.
Use case: Smart energy-saving management for enterprise meeting rooms. We integrate Aqara
Open Platform cloud APIs with our internal OA system. Using FP2 presence sensors to detect
meeting room occupancy and automatically control air-conditioning and lighting, for internal
corporate office use.
Please help check the review status. (I omitted my phone number for privacy; feel free to reach
me via forum DM if verification is needed.) Thank you!
It has been reported several times here in the forum that most registrations remain in the final step, “Awaiting moderation.”
In this final step, the following message is displayed:
Your application has been submitted successfully,Please wait patiently for the result of review.
The audit will be completed as soon as possible and notify you of the audit result by SMS or email.
If you have any questions, please contact us:
China: aqara_b_bdsupport@aqara.com
Global: 2bsupport@aqara.com
Thank you for joining us. Aqara Developer platform is looking forward to your cooperation!
In addition, it has been reported here in the forum that sending an email to one of the two addresses listed in this message resulted in the developer account being activated promptly.
From what I understand, moderation usually happens within a few days after sending an email. However, the last 5 days overlapped with the Mid-Autumn Festival, so the employees were likely out of the office. Additionally, the “Golden Week” holiday takes place from October 1st to the 7th to celebrate the founding of the People’s Republic of China. Some staff members might take extended leave to connect both holidays, which probably explains the current delay in their response.
