Dial V1 temperature source

Hello Everyone,

I’m struggling a bit with my V1 EU Dial switch, I want it to display temperature and humidity, but it only allows me to use the sensors in the Dial itself - I want to use data from a different device - in this case an outdoor Hue motion sensor, which is added via matter, but the same issue shows up with native Aqara devices - when going in to the V1 settings, the inside temperature only allows to use its own sensors, while the “outdoor weather” which uses 3rd party data is very much off and not helpful (vs actual weather or Apple weather app).

Am I missing something, is it something that can be changed?

@jan_obrycki You seem to be experiencing an issue with the Aqara Touchscreen Dial V1 EU only allowing its built-in temperature-humidity sensor for display and not supporting data from external devices (such as your outdoor Hue motion sensor or native Aqara devices). You can contact customer support for assistance.

Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.