im trying to enable my nuki lock to use remote access via thread. but i have not seen any documentation if the m3 hub supports this or not.
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@bennett The Aqara Hub M3 serves as a Matter controller and supports both Zigbee and Thread child devices. It operates as a Thread Border Router, which implies that it can facilitate connections for devices using the Matter Over Thread protocol. However, regarding specific support for remote access over Thread using NAT64, there is no detailed documentation provided in the current reference materials.
I recommend reaching out to the community or Aqara’s support for more detailed insights and shared experiences regarding this setup. Your query about enabling remote access for your Nuki lock via Thread is an interesting one, and community collaboration might provide some creative solutions. If there are any updates or additional inquiries, feel free to share!
Yes M3 supports it. You can add it to Aqara Home via M3 firstly, and then use Aqara Home app for remote control
@bennett I understand you’re trying to enable remote access for your Nuki lock via Thread (NAT64) using the M3 hub but haven’t found relevant documentation. Currently, the reference information available doesn’t specifically address whether the M3 hub supports this particular setup for Nuki locks.
For Matter Over Thread devices, the M3 hub acts as a Border Router in the Thread network , and the Aqara Home app supports adding certain third-party Matter devices (though lock support isn’t explicitly listed) . However, details on NAT64 or remote access for Nuki locks aren’t covered in the provided materials.
If you have further questions or need more specific guidance, feel free to share your experience in the community—other users might have insights. For product-related suggestions or detailed inquiries, you can submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for more tailored support.
Hope this helps, and thanks for sharing your question!
@bennett I’m sorry, but the current reference information doesn’t include details about whether the M3 hub supports remote access over Thread (NAT64) for Nuki locks. If you have further questions or need more information, you might want to check with the community for shared experiences. For suggestions or improvement requests, please contact Customer Service Team by Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
Hope you can find a solution soon!