Door and Window Sensor P2 battery

New sensor P2 activated for the first time yesterday, battery on medium, real? Bug?

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Where did you buy it? Is the battery the one it came with? It’s possible the battery has depleted with it’s time on a warehouse shelf.

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Purchased from an authorized distributor in my country.
Aqara support says that when the P2 sensor is mounted on a metal surface , it will result in increased battery power consumption. For this reason, such an installation method is not supported.

Update: After several tests including battery replacement, the device was replaced with a new one by the local distributor.
The battery now show Full.
There is no doubt that the device was defective.

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Glad you got it worked out!

Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!