Door Sensor's won't pair after removal from Aqara app

Developer Hub
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1

I have multiple door sensors within my Aqara app. I tried removing 2 of them so i could bind them via zigbee and HomeAssistant.

The pairing process does not work for both sensors. I tried pressing +5s during that process the blue led blinks rapidly,'until I release the button. Then no blue led anymore. I tried mairing via zigbee ( not discovered ) then again via the Aqara app and my E1 hub . The sensors are not discovered

Don’t know what to try next?

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2

Had the same issue :+1: After removing from Aqara the sensors do not fully reset and would not re pair.What worked for me was holding the button 10–15s until multiple blinks then retry pairing immediately.

3

Tried that but a very long press doesn’t do anything for me

Do the sensor needs to be besides the magnet for pairing?

4

I now remove the batteries from the 2 sensors. Wil try again Tomorrow …

Don’t know what else to try

5

I had the same issue recently. The solution was to turn OFF the „accidental removal protection” in the hub settings.

6

Hello, I confirm this. I also encountered this problem. I deleted the T2 relay from the application and was able to add it again only after disabling the “prohibit deletion” function.

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7

Well that setting is off , so not the case with my door sensors. I never seem to get them into pairing mode ( manual says 3 times blink ). As soon as a let go the reset button, the blinking stops… also after removing the battery for a long time

8

Do you have another phone, try it with it?

If that doesn’t work, contact Aqara support.

9

Yes ipad is the same issue
Also only 2.4Ghz wifi is active now, still no luck

Contacted support…

10

Please note that there may be weekends and holidays (I’m talking about the support service).

11

I recently reconnected all my sensors. I had some difficulty putting one of them into pairing mode. I removed the sensor to make the button easier to reach, as I had always felt that I wasn’t pressing it properly. Even then, it was difficult. If I recall correctly, the LED also flashed three times and then stopped when I released the button. Next time, I held the button down for longer. I believe I held it down until the LED started flashing continuously rather than just three times. Then it worked after a few tries.

Alternatively, you can set the device to factory mode. Press the reset button quickly 10 times and the device will reset to factory settings and the LED will start flashing.

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