Doorbell doesn't connect

Aqara Products
,
1

I can’t connect my doorbell after resetting, see https://youtu.be/HOdYGykjinA

What am I doing wrong?

2

How did you preform reset?

Hold down button on back for 10+ seconds = resets network settings

Press button on back 10x times in a row back = factory reset

Thanks

3

Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!