Doorbell G4 SO LOUD!

I don’t know if I set it up wrong, or how to handle this. But when I go to replace the batteries on my doorbell, as soon as I get them all, a siren starts ringing SO LOUD!!! of course it’s not on the proper location IM CHANGING THE BATTERIES!!! On the app nothing pops up to quiet it down, I don’t know how to make it stop so it’s been a few days that I just cant use the doorbell. so annoyed!!!

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I have a G410, but I suspect it’s similar with the G4. In the Aqara Home app, go to

Accessories → your Doorbell → three dots in the top right corner → AI Detection → Tamper Alarm

If this option is enabled, I suspect that the alarm will be triggered as soon as the back of the doorbell is removed. So, disable the option before replacing the batteries and re-enable it afterwards.

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Exactly! Like @JohnD described the same setting is also available at G4 - just disable it before replacing batteries :low_battery:

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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!