The camera always shows a red circle, can I somehow turn that off?
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@jhvanheyningen It sounds like you’re referring to the red indicator light on the Aqara Doorbell Camera Hub G410. According to the reference information, a solid red indicator light typically means that a live video is in progress. If you’re looking to turn off this indicator, ensure that any live video streams are stopped.
However, if the red light persists and you’re not actively using the doorbell, it might be a good idea to check the settings in the “Home” app if you’re connected to HomeKit, as sometimes the indicator light settings can be managed there.
If these suggestions don’t resolve the issue, please contact the Customer Service Team by the Aqara Home App (Profile>Help&Feedback>Customer Service) or scan the QR code below for efficient service:
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If you don’t have an Aqara Home account, please click here to create a ticket. I hope this helps, and feel free to continue the discussion if you have more questions!
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I have the same issue. Have been trying to resolve on my end as well - with no success.
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