Hi, I have a G410 doorbell hub. When I try to expose my E1 TRV to Hubitat via matter, the TRV does not show. My light switches show with no problems. Is this a limitqtion of the G410 or a feature of Hubitat?
@stueyhughes47 Hi there! Let’s try to figure out what’s going on with your E1 TRV. From the info we have, the Aqara Hub E1 (which your E1 TRV might be associated with) doesn’t support Matter. That means even though your G410 doorbell hub can act as a Thread-enabled Matter Controller and support Matter devices, the E1 TRV itself might not be compatible with Matter, which could explain why it isn’t showing up in Hubitat via Matter. Your light switches probably support Matter, so they work smoothly.
If you’re still having trouble, feel free to share more details about your setup—I’d be happy to help troubleshoot further! Or, for more targeted assistance, you can Contact the Aqara Home App Customer Service Team (Home > Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.