At night, a streetlamp in the background makes the street extremely bright in the video feed, but as a result, the rest of the image becomes too dark to see anything clearly.
When someone approaches the camera, the exposure adjusts, but it’s very frustrating when trying to watch the live feed — you can’t see anything except the overly bright background.
Thank you for reaching out with your issue regarding exposure management on your Aqara G410 camera. From your description, it seems you’re encountering challenges with overexposure during the day and underexposure at night due to street lighting, which affects the visibility of other areas in the video feed.
Unfortunately, the current reference information does not provide specific solutions or settings for manual exposure or brightness control for the Aqara G410 camera. However, here are a few general suggestions that might help:
Firmware Update: Ensure your camera’s firmware is up-to-date, as updates can sometimes include improvements to image processing and exposure controls. Refer to your Aqara app for any available updates.
Camera Positioning: Try repositioning the camera slightly if possible. Sometimes changing the angle can reduce the impact of direct sunlight or streetlamps on the camera’s sensor.
Adjusting Sensitivity: In some cases, adjusting the sensitivity settings for motion detection can impact how the camera handles exposure changes.
Community Input: I encourage you to join discussions on the Aqara Smart Home Forum where other users might share their experiences and solutions for similar issues.
If these don’t resolve the issue, I recommend reaching out to the Aqara Customer Service Team for more tailored assistance. You can contact them via the Aqara Home App (Profile > Help & Feedback > Customer Service) or by scanning the QR code:
