I want to add the G4 to my Home assistant with 2 way audio which needs rstp.
Ai states
If your
Aqara G4
is on version 4.0.6_0024.0072, you are likely seeing it as “up to date” because firmware updates are released in gradual batches based on device serial numbers.
The Local Streaming (RTSP) feature typically requires Firmware 4.3.x or higher. Because yours is an earlier version, the option is hidden.
The G4 update firmware but states I am up to date.
@sales4 To update your Aqara G4 doorbell’s firmware to a version that supports RTSP, you can first try the standard update steps: Open the Aqara Home app, navigate to the “Profile” section and look for “Firmware Update”. If a latest version is available, you will see a prompt to update.
If the regular update still shows “up to date”, you can check for beta firmware (if available) by going to Aqara Home app > Profile > Firmware update > “…” on the upper right corner > Beta version Update, then access the related firmware section to update the beta firmware for the device.
Since firmware updates are released in gradual batches based on device serial numbers, if the above steps don’t work, it may mean the latest firmware hasn’t been pushed to your device yet. In this case, contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket. We apologize for any inconvenience caused.