Thank you all for the replies and especially @Aqara_PM_Donie for the detailed explanation.
After testing and thinking more about the use case, I would like to clarify the exact scenario and the features that would make the Aqara ecosystem much more complete for European apartment doors.
My setup / desired setup is:
G410 as video doorbell / camera
S1 Plus or future S2 panel as indoor intercom screen
U200 as smart lock
T2 as electric strike / door release relay
M3 as main Aqara hub / automation hub
The goal is to make these devices work together as one complete door-access system.
- Door release button on the Aqara panel / intercom screen
When someone rings the G410, I would like to see the visitor on an Aqara panel, such as S1 Plus / future S2, and have a clear Door Release / Electric Strike button on the same screen.
This button should be able to trigger an Aqara T2 relay or another Aqara relay device configured as a momentary dry contact.
For example:
G410 call → video appears on Aqara panel → user taps “Open Door” → T2 relay pulse → electric strike opens
Today, the T2 can already control an electric strike, but it is not presented naturally as a door-release button in the G410 / intercom / panel interface.
A very useful software improvement would be:
Allow the G410 / Aqara panel intercom screen to show a configurable “Open Door” button linked to a T2 relay or another Aqara relay.
This alone would solve a major part of the use case without requiring new hardware.
- U200 keypad should be usable as an access-control trigger
Another important improvement would be to make the U200 keypad more flexible.
The keypad is currently mainly bound to the U200 lock. However, for electric strike use cases, it would be extremely useful if the keypad authentication itself could be exposed clearly as an automation trigger.
For example:
IF U200 keypad valid PIN / fingerprint / NFC accepted → THEN T2 relay pulse → electric strike opens
This should work independently of whether the U200 lock status changes or not.
The important event is not only:
Lock becomes unlocked
but rather:
A valid credential was accepted on the keypad
Even if the lock is already unlocked, the user is still clearly requesting access from outside by entering a valid PIN, fingerprint, NFC, etc.
So a trigger such as:
U200 keypad: valid credential accepted
would be more useful and more reliable than relying only on locked/unlocked state changes.
- Keypad binding to T2 or Aqara scenes
Maybe the U200 keypad does not need to be limited only to controlling the U200 lock.
If the keypad could be bound not only to the U200 lock, but also to an Aqara relay or scene, this would solve many electric strike scenarios.
For example:
Valid PIN / fingerprint / NFC on U200 keypad → trigger Aqara T2 relay pulse → electric strike opens
The user could then choose what the keypad controls:
unlock U200 only
trigger T2 relay only
unlock U200 + trigger T2 relay
trigger a custom Aqara scene
This would make the U200 keypad work not only as a lock accessory, but also as a general Aqara access-control trigger.
From a product perspective, this may be more realistic than adding a physical relay to the U200 itself, because it could potentially be achieved through software / firmware / Aqara Home automation improvements.
- Future hardware: doorbell, panel, or access module with built-in dry contact relays
I also agree that if Aqara ever adds a built-in dry contact relay, it may make more sense to integrate it into the video doorbell, indoor panel, or a dedicated door-access module, rather than into the smart lock itself.
For European apartments, a future Aqara doorbell, panel, or access module with one or two built-in dry contact relays would be very useful.
For example:
Relay 1: apartment door electric strike
Relay 2: building entrance / common entrance door release
This would allow the Aqara panel to work much more like a real video intercom system:
Visitor rings → video appears on panel → button 1 opens apartment door → button 2 opens building entrance
Of course, if adding relays to the doorbell hardware creates size, power, wiring, or patent issues, then a software solution using the existing T2 relay would already be very helpful.
- Suggested official Aqara setup
A practical official Aqara setup for European homes could be:
G410 as video doorbell / camera
S1 Plus or future S2 panel as indoor intercom screen
U200 as smart lock
T2 as electric strike / door release relay
M3 as main hub / automation hub
But for this setup to feel complete, Aqara should ideally support:
- T2 relay as a native “door release” device in the G410 / panel interface.
- U200 keypad valid credential accepted as an automation trigger, independent of lock status.
- The ability to bind the U200 keypad to a T2 relay or Aqara scene, not only to the U200 lock.
- Optionally, future Aqara doorbells, panels, or access modules with one or two integrated dry contact relays.
This would make the Aqara ecosystem much more suitable for European apartment doors, where a smart lock, video doorbell, indoor monitor, and electric strike often need to work together as one complete access-control system.
Thank you again for considering this use case.