Notifications from the Aqara app with person detection (the ones with the photo thumbnail) come with about a 30-minute delay. Motion-detection notifications appear instantly. Why does this happen? Can it be adjusted somewhere? It’s a bit annoying when I’m sitting at home after parking the car in the garage, and 30 minutes later I get a notification about a person detected in the garage. I’m using the app on an iPhone, but in this case I’m not using Apple Home — only the Aqara app.
@szymon_bajrakowski It’s frustrating to experience delays with important notifications like person detection—let’s try to troubleshoot this! Since your motion detection notifications work instantly but person detection (with thumbnails) lags, here are some potential causes and fixes based on common camera behavior:
1. Check Aqara App & Camera Firmware Updates
Outdated software can sometimes cause delays in processing or sending AI-based notifications (like person detection, which may involve more data for thumbnails). Ensure both your Aqara app and G2H camera are running the latest versions. This helps resolve compatibility or performance bugs.
2. Verify Wi-Fi Stability
Person detection notifications often include photo thumbnails, which require more data transfer than basic motion alerts. If your camera’s Wi-Fi connection is unstable or weak, this could slow down the notification delivery. Try moving the camera closer to the router or ensuring the 2.4GHz Wi-Fi signal (most Aqara cameras use 2.4GHz) is strong and consistent.
3. Check Aqara App Notification Settings
Confirm that person detection notifications are explicitly enabled in the Aqara app for your G2H. Go to the camera’s settings in the Aqara app, find “Notifications” or “Alert Settings,” and ensure “Person Detection” (or similar) is toggled on. Sometimes granular settings for specific alert types can get disabled accidentally.
4. iPhone App Permissions
On your iPhone, check that the Aqara app has full notification permissions. Go to Settings > Aqara > Notifications and ensure “Allow Notifications” is enabled, along with “Show in Notification Center” and “Banners.” Missing permissions might cause delays or suppressed alerts.
If you’ve tried these steps and the delay persists, it could help to restart both your camera and iPhone, then test again. Let us know if any of these work—we’re happy to dig deeper if needed! 