G3 offline/unresponsive

Hi everyone,

I’ve been having an intermittent connectivity issue with my Aqara Hub G3. A couple of days ago it started dropping off the network randomly, and the only way to bring it back is to power cycle it (unplug and replug).

It just happened again, I left the house turned the camera on. After some time I’ve received a notification that my water leak sensor is ogfline, opened the app and it was offline/unresponsive. This time it came back on its own after a few minutes, without any intervention.

The fact that it sometimes recovers by itself makes me think it might be a software/firmware issue rather than a hardware one. Has anyone else experienced this? Any suggestions would be appreciated.

Hi, sounds like a Network issue to me…. Did you tried already a reset of G3? Just to figure out…

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