G4, after update the notification lagging 1hr

Developer Hub
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After update the app, the notifications lagging behind almost 1 hr.

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@lzr1984 I’m sorry to hear about the notification delay you’re experiencing after updating the app. It seems like the issue might be related to the app’s background operation management on your device. Here are some steps you can try to resolve this:

  1. Background Running Permissions: In your device’s settings, ensure that the Aqara Home app is allowed to run in the background. Look for options like “Allow Background Running,” “Allow Auto-Start,” and “Allow Associated Start.”

  2. Battery Optimization: Disable battery optimization for the Aqara Home app to prevent it from being restricted. You can find this under “Battery” settings on your device.

  3. App Management Settings: Depending on your device manufacturer, there might be specific settings to adjust:

    • Xiaomi: Go to App Management → Authorization Management → Auto-Start. Also, set Power Saving Strategy to “No Restrictions.”
    • OPPO: Enable Auto-Start and manage app power consumption under Battery Management.
    • vivo: Allow Auto-Start in Permission Management and enable high background power consumption.
    • OnePlus: Remove any background work limitations and disable battery optimization.

If your device is not one of these, try searching for similar settings related to app and battery management. I hope these steps help resolve the notification delay! If the issue persists, feel free to continue the discussion here for further assistance.

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@lzr1984 I’m sorry to hear about the notification lag after the app update. For delayed notifications, you can try the following steps: In your mobile phone’s system settings, set the Aqara Home app to “Allow Background Running,” “Allow Auto-Start,” and “Allow Associated Start” . Also, disable battery optimization and data-saving settings for the app . If you’re using an Android device, it might also be related to the system’s background process management; you can check the app management settings. For example, on Xiaomi, go to App Management → Authorization Management → Auto-start, and App Management → Power Saving Strategy → No restrictions; on OPPO, check App → Auto-start, Related Start or Battery Management → App Power Consumption Management; on vivo, go to Additional Settings → Permission Management → Enable Auto-start, and Battery → High Background Power Consumption → Enable background operation; on OnePlus, go to Apps & Notifications → Battery → Background Work Limitation → Select “Remove restriction” . Different manufacturers and system versions may have different setting steps, so you can search for keywords like “App,” “Auto-Start,” “Background Running,” and “Battery” in the phone settings to find relevant options .

I hope these steps help resolve the issue. Feel free to share if it works or if you need further assistance!

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I’m having the same issue with g4