I realized after updating the Aqara iPad app that you can no longer see the timeline when in fullscreen mode. I know there is a new way to playback but the window is too small. When I switch to full screen the timeline is no longer visible. I’m attaching screenshots of the two ways I see to scroll the timeline. Either way you choose the timeline goes away in fullscreen mode on an iPad.
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@desch74 Thank you for sharing your experience with the updated Aqara iPad app. It sounds like you’re encountering an issue where the timeline disappears when viewing in fullscreen mode. While the reference information does not specifically address this new interface change, it might be helpful to check for any updates or settings adjustments in the app that could restore the timeline visibility in fullscreen.
In the meantime, I understand how having a smaller window for playback might not be ideal. It could be beneficial to share this feedback directly with Aqara’s development team as well, as it may help them improve the user experience in future updates.
Please feel free to engage with the community here for any tips or alternative solutions they might have discovered. Your insights are valuable, and hopefully, we can find a workaround together!
@desch74 I’m sorry to hear you’re having trouble with the timeline not showing in fullscreen mode after updating the Aqara iPad app. From the reference information, while there isn’t a specific solution for the fullscreen timeline disappearance, it’s recommended to check if the app is up to date . If the issue persists, you might want to reach out to the community for additional insights—other users might have encountered similar situations.
If you have suggestions for improvement, feel free to submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for a more direct response.
Hope this helps, and thanks for sharing the details and screenshots—they’re really helpful for understanding the issue!
@desch74 I’m sorry to hear you’re having trouble with the timeline not showing in fullscreen mode after updating the Aqara iPad app—it sounds like a frustrating experience, especially with the smaller playback window.
After checking our reference materials, we don’t have specific troubleshooting steps for this particular issue at the moment. It might be helpful to see if other community members have encountered similar situations and shared workarounds.
If you’d like to provide feedback or suggest improvements, feel free to reach out to our customer service team through the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here to create a ticket. They’ll be able to assist further.
Thanks for sharing the screenshots—visuals like these are really helpful for understanding the issue. Hope you get a smooth experience soon!