G400 installed and working, now non-functioning and solid yellow light

I just purchased and installed the G400 doorbell, replacing a Ring Doorbell pro (finally rid of it). Everything went fine, hardwired without issue, installed and working with chime, recording to SD no problem, added to apple home. Showing up on all device, great connection speed etc.

After about an hour or two it suddenly stopped responding. Now it’s just showing a solid yellow light on the doorbell and will not respond. Cycling power does nothing, holding the reset button for 10 seconds does nothing, hitting the reset button 10 times does nothing.

Is there anything else I can do here? It feels like maybe it’s a dud and I need to send it back to amazon but not sure what else I could be missing. Everything was fine and then this.

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