G400 Vertical Lines

Hi all,

This is a screenshot from the Aqara app, it’s the same on Apple Home. I’ve zoomed in and cropped this part, but it’s the same across the whole image.

I have it connected via PoE into a UniFi switch.

Never seen this before on a CCTV camera, can’t imagine its interference?

It’s not a massive a problem, but it’s noticeable.

I had this running firmware 1.2.1 and today updated to 1.3.0 and the issue is still there.

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Hi Jim, what region are you in? I’m in US and my G400 received this firmware update the other day.

Please see firmware release notes.

I believe they role it out in waves. Sound like this aligns with what you are describing?

Thanks

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Just realised I noted the algorithm firmware version

I’m in the UK on I assume Europe.

Current firmware version:4.5.20_0022

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New firmware usually rolls out in waves rather than to everybody all at once, it may take a day or two to get around to you. I’m in the UK and still on 4.5.20_0022 too.

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I got mine at least 5 days after people posting received it. Just hang tight. Also, I just go to the camera, settings, firmware. A lot of time I see it there faster than going to the app main section - firmware. Thanks

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