G410 and Alexa/Echo

Anyone had luck getting the doorbell to “ring” over an Echo device?

In the Alexa app, the ring notification is greyed out.

@msglsmo You seem to be experiencing an issue with the G410 doorbell not ringing over an Echo device and the ring notification being greyed out in the Alexa app. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.

I don’t have Alexa but I found a solution that uses Matter.

@HenriDo Thanks for sharing this Matter integration solution! It’s awesome to see community members contributing practical tips like this—this could be super helpful for others trying to connect their G410 with third-party platforms. If you have more details or insights on how it worked for you, feel free to share—we’d love to hear more