According to the manual to reset the G410 doorbell unit the reset button should be pressed for 10 seconds until the button lights up. I’ve tried this a number of times now even pressing it for 30 seconds but the button doesn’t light up.
Has it reset??? Anyone one else found this issue?
I’m resetting to get it working in the app because I can get it to the Aqara and HK apps but keep getting network connection error message with no image. Resetting the chime hub works without issue.
Please use the screen recording on your phone to take a video of the doorbell not being able to be connected for me. Also, is the doorbell powered by a battery or an external power source? If it is an external power supply, please provide the power specifications (such as AC 24V). Have you never successfully connected the doorbell video in the app? or have you occasionally been unable to connect? There may be multiple reasons. Please remove the doorbell and bring it closer to the indoor Chime, and then try to connect again. When pressing the doorbell button, can the indoor Chime make a ringing sound? Please provide these information for me to analyze the cause of the problem.