Hello every body.
I 've just bought the doorbell camrea hub G410.
The installation manual asid that the max distance is 20 m between the doorbell G410 and the inside ring.
In my case, the doorbell is far in the garden from the ring inside the home. With the stones wall between us, so the signal is weak and the connection is difficult to maintain.
Do you know, if I add a range extender Zigbee like the Aeotec AEOZZGA001, that could be helpfull to has a better signal zigbee and a good connection ?
Thank you.
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Hello @forum6691 The distance between the router and the internal unit can be up to 20 meters, if this is not enough, you will need a Wifi repeater, but not a Zigbee repeater, as the call works (connects to the router) via Wifi. Yes, the G410 has Zigbee and Thread, but these are for connecting devices. The router, internal module, and external module communicate via Wifi.
According to my data, the distance between the internal module and the external module should not exceed 10 meters (recommended).
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Are your sure Raman ?
Because this morning I 've added an wifi dual band range extender (TP-Link AC-1200) in the garden and made the connection of the G410 on this extended network Wifi but the signal between the doorbell and the ring stays weak.
When I approach the doorbell near the ring, the signal increases, so I have deduced that the communciation is by Zigbee and not Wifi
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Unfortunately, it is impossible to boost the signal between modules using any repeaters. This can only be done between the router and the G410 module.
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The G410 module include a router (hub matter and zigbee if I’ve well understood). At home I have only G410 (internal and external module).
I’m disapointed to discover this 10 m limitation and no possibility to raise this limit. If the communication between internal and external modules is not by wifi, they must be use zigbee ? and may be a range extender zigbee willbe useful ?
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Unfortunately, zigbee cannot transmit a video stream, it uses Wi-Fi for this.
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@forum6691 I agree with with you the signal between chime and camera G420 is not that great unless it’s within the 2-5 meter.
I am currently swapping the position of chime to different locations every day to get the Ideal connection range in real test.
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Raman is right.
The G410’s outdoor doorbell needs to enhance and forward the Wi-Fi signal of the router through the indoor Chime. As the doorbell produce audio and video data, there are no other wireless protocols that support this type of data except WiFi. I think the installation scenario you described is more suitable for the PoE doorbell we are developing. It has two connection methods: one is to directly connect to the home router through RJ45 Ethernet cable, but to solve the problem of how to lay network cables. The second is that it can directly connect to the indoor router through dual band WiFi (without Chime relay signal), but requires a strong signal from the router to the doorbell installation location.
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Please can you help me to add my g410? We talked on slack when I was not able to add my test unit… but I having same problem with my bought unit!
In my setup 12 meters and OK
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hi Donie, can you share if the PoE doorbell going to be released soon, is it in production? Or it’s rather 6m+ from now.
I cannot guarantee the official launch date of the product, but as it has already been exhibited at IFA, I can reveal some of its differences:
- When connecting through WiFi, it actually depends on the performance of your wireless router, just like how your cell phone connects to WiFi. Since the doorbell is installed outdoors, the WiFi signal attenuation will be much more outdoors, but I think it will far exceed 6m.
- If using a PoE wired connection, its maximum distance can exceed 100 meters, depending on whether you have the conditions to install the network cable
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There’s a couple of factors here likely inhibiting your signal. The distance/range and the stone wall between the doorbell and the chime. I actually don’t think any signal booster will help here as I believe from testing that the chime and doorbell create more like a p2p wifi connection. They don’t each individually connect to the wider network.
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Thanks, are there any materials/videos from IFA about that? I have just tested g410 on distance of 16m, chime hanging in the window with visual contact of concrete fence, the signal is strong, but when I close shutters it goes to weak. I could have conversation but 3-4s delay. Don’t know if to return g410 and wait couple months for wired one, or will it work even with weak signal.
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Just found the video… the design is completely different… lemme put it that way - I’d prefer to keep nice looking 410. Question what are the temp condition limitations and if I can keep chime outside the window, of course in waterproof housing. Will it survive -15 winter?
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I think you should be more concerned about the battery on the doorbell. The appropriate operating temperature range for the G410 ultimately depends on the AA battery. My battery supplier’s specification sheet states that its discharge temperature range is -18-50 ℃. As for Chime, I think its actual operating temperature range that it can adapt to is -20-50 ℃ without any problem.
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The 410 has been a huge disappointment for me, got it as ive used many aqara sensors and this was the first doorbell to use mmwave tech. But image is horrible with hot spots in the image, sensors do not expose to homekit or home assistant so your stuck just using motion. Not able to change the chime volume on the push bell at all and on top of that its massive and not waterproof.
Aqara dont even seem interested in looking at any of these issues even tho there is a few posts on here saying the last firmware push did nothing to fix the issues
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Anyone have picture of g410 chime/hub disassembly? Maybe its possible to put outside sma antenna. I saw its only on g4.
Its should help with connection to the outside module and WiFi router connection.
I put 2 external antenas, and its work much better.
pawelek191919
How do you open le box of the chime/hub ? There is no screw visible.
