Hello every body.
I 've just bought the doorbell camrea hub G410.
The installation manual asid that the max distance is 20 m between the doorbell G410 and the inside ring.
In my case, the doorbell is far in the garden from the ring inside the home. With the stones wall between us, so the signal is weak and the connection is difficult to maintain.
Do you know, if I add a range extender Zigbee like the Aeotec AEOZZGA001, that could be helpfull to has a better signal zigbee and a good connection ?
Thank you.
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Hello @forum6691 The distance between the router and the internal unit can be up to 20 meters, if this is not enough, you will need a Wifi repeater, but not a Zigbee repeater, as the call works (connects to the router) via Wifi. Yes, the G410 has Zigbee and Thread, but these are for connecting devices. The router, internal module, and external module communicate via Wifi.
According to my data, the distance between the internal module and the external module should not exceed 10 meters (recommended).
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Are your sure Raman ?
Because this morning I 've added an wifi dual band range extender (TP-Link AC-1200) in the garden and made the connection of the G410 on this extended network Wifi but the signal between the doorbell and the ring stays weak.
When I approach the doorbell near the ring, the signal increases, so I have deduced that the communciation is by Zigbee and not Wifi
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Unfortunately, it is impossible to boost the signal between modules using any repeaters. This can only be done between the router and the G410 module.
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The G410 module include a router (hub matter and zigbee if I’ve well understood). At home I have only G410 (internal and external module).
I’m disapointed to discover this 10 m limitation and no possibility to raise this limit. If the communication between internal and external modules is not by wifi, they must be use zigbee ? and may be a range extender zigbee willbe useful ?
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Unfortunately, zigbee cannot transmit a video stream, it uses Wi-Fi for this.
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@forum6691 I agree with with you the signal between chime and camera G420 is not that great unless it’s within the 2-5 meter.
I am currently swapping the position of chime to different locations every day to get the Ideal connection range in real test.
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