Anyone having stability issue with the very last update ?
I am having the message ready to start watching with no image untill I restart the door bell
This was not the case before I install the last update
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@jeanvictor_bourbon I’m sorry to hear about the stability issues you’re experiencing with your Aqara G410 Doorbell after the latest update. Based on the information available, here are a few troubleshooting steps you can try:
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Check Signal Strength: Ensure that the distance between your doorbell and the repeater/chime does not exceed the recommended range, which is typically around 5 meters. Also, verify if there are any Wi-Fi interference sources nearby.
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Restart Devices: Restart your doorbell by cutting off its power and then restoring it to see if this resolves the issue.
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Wi-Fi Compatibility: Ensure that your device is connected to a 2.4 GHz Wi-Fi network, as the doorbell may not support 5 GHz connections.
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Factory Reset: If the problem persists, consider performing a factory reset on your doorbell as per the user manual instructions.
If these steps do not resolve the issue, I would recommend reaching out to Aqara customer service for further assistance. It’s always great to hear from other community members too, so feel free to share any additional experiences or solutions you might have.
What is your G410 firmware?
If possible to get your Aqara account to check?
Hi Naomi
Version installed is 4.3.6_0058.0068
Aqara account is jeanvictor.bourbon@gmail.com
Please let me know if you find something
Many thanks
Got it, we are checking for you, please also check your email
All good here.