There are two Aqara Curtain Driver E1 units. App: Android, plugin version 1.21
One motor is on firmware 0.0.0_2524
The second is on firmware 0.0.0_3127
The 2524 works perfectly, no issues there.
The second one updated to 3127 and works very poorly. Automations trigger intermittently. It may not respond for several days at a time. During manual control, there’s significant lag, and only one command out of 3-5 attempts actually works.
How to roll back to firmware 2524?
Key details preserved:
Device model: Aqara Curtain Driver E1
App platform (Android) and plugin version (1.21)
Specific firmware versions (0.0.0_2524 and 0.0.0_3127)
Exact symptoms of the problem (intermittent automations, unresponsiveness for days, lag, failed commands).
@yura45 It seems you’re experiencing some frustrating issues with your Aqara Curtain Driver E1 after updating to firmware version 0.0.0_3127. Unfortunately, the reference information provided doesn’t include specific instructions for rolling back the firmware to a previous version like 0.0.0_2524. Firmware downgrades can be complex and are often not directly supported in many smart home devices due to potential security and compatibility concerns.
However, you might want to try a few troubleshooting steps:
Reset the Device: Consider restoring your device to factory settings. This can sometimes resolve issues caused by firmware updates. For the Curtain Driver E1, you can restore it by touching and holding the button for 5 seconds to reset.
Reconfigure Automations: Sometimes reconfiguring the automations in the Aqara Home app can help in syncing the devices better with the updated firmware.
Check for Further Updates: Ensure there are no newer firmware updates that might address these issues.
Reinstall the App: Reinstalling the Aqara Home app might help in case there are any app-related issues.
For a more direct solution regarding firmware rollback, it’s best to contact Aqara’s customer service for guidance. They might have a process for addressing firmware-related issues. Please contact the Customer Service Team via the Aqara Home App (Profile > Help & Feedback > Customer Service) or scan the QR code:
, which will be efficient; If you do not have an Aqara Home account, please click here to create a ticket.
I hope this helps, and I’m sorry for any inconvenience this has caused. The community here might also have additional insights or workarounds they’ve discovered, so feel free to engage with other users for more advice.
I sincerely apologize for the inconvenience this issue has caused you. During the grayscale release process, we identified a defect in version 0.0.0_3127 that involves your personal privacy. I will send you an email to discuss the specific resolution steps. Please check your inbox. Thank you for your continued support of Aqara.
