Hi,my G3 camera suddenly unable to view the video so I unpaired it in aqara apps,but now I am unable to pair it again and it said error like shown in photo

[msfahmi86]

[AqaraBot]

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

[gafich10]

Hello, and welcome to the forum. Have you performed a factory reset (10 quick presses)?