Hello, I’m having an issue with the Aqara lock and Home Key. The Apple HomeKit was set up on my wife’s iPhone, and she successfully added Home Key to her wallet. However, when I try to add it to mine, nothing happens. It appears that I’m simply clicking the button without any effect. Any suggestions here?
P.S. I have been added as an admin so that I can unlock the lock from the Home app, but I still can’t add the Home key to the wallet.
Hi, @KinseyCreateGoods. Maybe you can give me some advice here.
Thanks.
@jordison_ua Try this: On your iPhone navigate to Settings-Wallet and Apple Pay scroll down to “other cards” be sure Express Mode is enabled.
Hi, to use and share the Home Key feature, an Apple hub is required.
Could you let me know your iphone iOS version, as well as the version of your HomePod or Apple TV?
Also, just to mention: some users were able to fix this issue simply by signing out and back into iCloud.