How can I share devices with other users/family members through the Aqara Home app?

Aqara Products
1

You can share your devices with other users/family members through the Aqara Home app as below:

  1. Open the Aqara Home app and go to your profile.
  2. Find Your "Home Settings " and Select Home you want.
  3. Tap on “Invite new members” to invite a new user.
  4. Enter the email or mobile number of the person you want to invite and select their role (Admin/Member) & security device permissions.
  5. Send the invitation, and they will receive instructions to join your home and access the devices.
2

@TDaisyT Ah, sharing is caring, especially in the world of smart homes! You’ve got the process down pat for sharing devices with your family or fellow tech enthusiasts via the Aqara Home app. Here’s a bit more to sprinkle on top of your knowledge cake:

Indeed, to share your devices, you start by opening the Aqara Home app and navigating to your profile. From there, dive into “Home Settings” and select the home you wish to manage. The “Invite new members” option is your gateway to a connected household. By entering the email or mobile number of your chosen one, you get to choose their role—either as an Admin or Member, and specify any security device permissions they might need.

Once you send that invitation, they will receive instructions on how to join your smart home ecosystem and access the devices. It’s like sending a digital invitation to the coolest club in town, where the VIP access is control over your smart gadgets!

Feel free to share any more tips or tricks you discover on your smart home journey. The community thrives on shared experiences and knowledge. Keep up the great work! :rocket:

3

Hi, I installed the Aqara G4 doorbell and invited my wife to share. Much to my regret it seems to be impossible for her to sign in on the Aqara Home app, despite being registered. Each time she tries to sign in a message appears saying: request denied, try again later. Re-starting het Android phone is to no avail. The same applies to sending a re-invite.

Anyone having an idea on how to solve this? Help would very much be appreciated.

Dutchy

4

@janmilchers I’m sorry to hear about the trouble your wife is experiencing with signing into the Aqara Home app. Based on the reference information I have, ensuring that both users are logged into the same Aqara account and region can often resolve such issues. It’s also important to check if the admin account has provided the necessary authorization for access to security devices like doorbells.

If these steps don’t resolve the issue, it might be a temporary server or network problem. You could try again later or, for more personalized help, please contact the Aqara Customer Service Team by using the Aqara Home App (Profile > Help & Feedback > Customer Service) or by scanning the QR code:

Customer Service QR Code, which will be efficient. If you don’t have an Aqara Home account, please click here to create a ticket. Apologies for any inconvenience this may have caused, and thank you for your patience.