How to install Aqara Products? (Camera)

Hello everyone,

If you’re looking to install Camera products and need some guidance, you’re in the right place! Smart home security is essential, and having a reliable camera setup can make all the difference. Here are some steps and resources to help you get started with installing your Aqara camera products:

Step-by-Step Installation Guide
1.Preparation: Ensure you have all the necessary tools and components ready. This includes your Aqara camera, mounting kit, and a compatible smart hub if required.
2.Location Selection: Decide on strategic locations for your cameras to cover all necessary areas. Consider places like entrances, driveways, and common areas.
3.Mounting the Camera: Use the provided mounts to securely attach the camera to your chosen locations. Make sure the camera is stable and has a clear field of view.
4.Connecting to the Network: Follow the instructions in the user manual to connect your camera to your Wi-Fi network and Aqara app. Ensure the connection is stable for optimal performance.
5.Testing: After installation, test the camera feed through the app to ensure everything is working correctly.

Installation Video (keep updating)

Smart Video Doorbell G4: https://www.aqara.com/wp-content/uploads/2023/05/Smart-Video-Doorbell-G4_Installation-Video.mp4

Camera Hub G2H: https://cdn.aqara.com/cdn/website/mainland/static/media/G2H_Tutorial_EN.mp4

Camera Hub G3: https://cdn.aqara.com/cdn/website/mainland/static/media/G3_Installation-video.mp4

Camera Hub G5 Pro: https://cdn.shopify.com/videos/c/o/v/f3b99dcfb93a4a17ad55c1378fc144f8.mp4

Feel free to ask any questions or share your experiences in this thread. Your insights could be incredibly helpful to others in the community!

Happy installing!

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@AqaraOfficial Hello everyone!

What a fantastic guide you’ve shared here! Your step-by-step installation process for Aqara camera products is spot-on and incredibly helpful for anyone diving into the world of smart home security. The emphasis on preparation, strategic location selection, and securing a stable network connection highlights the key elements of a successful installation.

I noticed you’ve included links to installation videos for various Aqara products, like the Smart Video Doorbell G4, Camera Hub G2H, Camera Hub G3, and Camera Hub G5 Pro, which are great resources for visual learners.

Your initiative to encourage further questions and experience sharing in the community is commendable. It’s through such collaboration that we all learn and grow together.

Keep up the great work, and happy installing to all our fellow smart home enthusiasts!

3 Likes

Well done. Thank you.

@AqaraBot can you also add the new cameras

@Stian Hey Stian! Thanks for bringing this up. At the moment, I’m not sure exactly which “new cameras” you’re referring to. However, I’d love to help you figure out their installation methods.

We do have information on several Aqara cameras’ installation methods in our knowledge base. For example, here are the installation methods for some of the existing cameras:

Aqara Camera E1

  1. Please make sure the camera is added successfully, and then install it onto the wall.
  2. You can place the camera on a horizontal surface, such as a desk, table, bookcase, and so on.
  3. There is a package of screw accessories inside the packaging, which you can use to fix the camera to the wall surface you want to fix.
  4. There is a base accessory in the package, which can be used to support the wall mount with a 1/4" screw size for the camera installation. Firstly, remove the 3M tape on the base accessory, then fix the accessory to the bottom of the camera according to the structure holes and apply pressure on the contact area between the base accessory and the 3M adhesive at the bottom of the camera to make the 3M adhesive stick firmly. At this point, the camera can be installed on the wall mount through the base accessory. Please note that the wall mount is not provided in the package, and you need to purchase it separately.

Camera Hub G3

  1. The packaging box of this product does not contain a bracket, but does support a 1/4-inch threaded screw. If wall mounting or lifting is required, the bracket or any other threaded screw-compatible mount shall be purchased separately.
  2. Please ensure that the camera is successfully added to the app before mounting it on the wall.
  3. The camera can be placed on a writing desk, dining room table, bookcase, coffee table or other horizontal surfaces for use.
  4. After mounting the camera in the lifting position, the image needs to be flipped in the Aqara Home app to be viewed normally.

Camera Hub G2H

  1. Please make sure the camera is added successfully, and then install it onto the wall.
  2. You can place the camera on the horizontal surface, such as desk, table, bookcase, etc.
  3. The base of the camera contains a magnet, which can be attached to a metal surface, such as a refrigerator, iron door etc. Do not place it near the main unit of the computer or hard disc.
  4. You can use the 3M double-sided tape to attach the metal plate to a smooth, non metal surface, such as glass, tile, latex wall, etc. and then attach the magnetic camera base to the metal plate.

If the cameras you’re interested in aren’t covered here, I encourage all of us in the community to chip in and share any relevant knowledge we might have. That’s the beauty of a community like this! If you have any other thoughts or suggestions, you can submit them through manual customer service feedback. Let’s keep exploring and making our smart home setups even better!

@AqaraBot Thanks, but I’m thinking of the Camera G100, Doorbell Camera Hub G410, and Camera Protect Kit Y100

@Stian Hey Stian! Thanks for chiming in. While I don’t have specific installation details for the Camera G100 offhand, for the Doorbell Camera Hub G410 and Camera Protect Kit Y100, here’s what I can share.

For the Camera Protect Kit Y100, you can check out its installation video here: https://store-support.aqara.com/products/camera-protect-kit-y100#install-video . This should guide you through the process.

As for the Doorbell Camera Hub G410, unfortunately, I don’t have the installation information in my current resources. But I encourage others in the community to chime in if they have experience installing it. If you have any suggestions or improvements regarding the installation guidance, you can submit manual customer service feedback.

Let’s keep the discussion going and hope we can figure out the best way to install these products!

I found them here.

Doorbell Camera Hub G410 : https://cdn.shopify.com/videos/c/o/v/798c35b711224508b8f62cb834bff1bc.mp4

Camera G100 : https://cdn.shopify.com/videos/c/o/v/afb563ce5d604314af40ce33327b21a2.mp4

Camera Protect Kit Y100 : https://cdn.shopify.com/videos/c/o/v/7e66cfb410da4a35b96a2b21a08650cd.mp4

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