Hey everyone, I just wanted to share my experience with activating the Wyze Cam Plus license. I recently faced an issue where my trial license expired, and activating the regular license wasn’t working as expected. After some trial and error, I figured out a solution that worked for me!
First, I noticed that the activation process was redirecting me back to the subscription screen instead of completing the activation. I tried this on my iPhone with the Wyze app version 2.16.25. Here’s what I did to resolve it:
- Clear App Cache: I started by clearing the app’s cache and data. This helped refresh the app and resolve any temporary glitches.
- Reinstall the App: If clearing the cache didn’t work, I uninstalled and reinstalled the Wyze app. This step ensured that any corrupted files were removed and the app was restored to its default state.
- Check for Updates: I made sure the app was updated to the latest version. Sometimes, bugs in older versions can cause activation issues.
- Log Out and Log Back In: Logging out of my account and logging back in helped reset my session and resolve any authentication issues.
- Use a Different Device: As a last resort, I tried activating the license on my Android phone. Surprisingly, it worked without any issues!
After trying these steps, I was able to successfully activate my Wyze Cam Plus license. It’s a bit frustrating when things don’t work smoothly, but persistence pays off!
If you’re still having trouble, I recommend reaching out to Wyze support directly. They were helpful when I contacted them, and they provided additional troubleshooting steps that further clarified the process.
I hope this helps someone else who might be facing the same issue. Happy camming!