@xd1936 It looks like you’re experiencing an issue with setting up the “device detected a new presence” trigger for your Aqara Presence Sensor FP2 on IFTTT. Based on the reference information provided, the Aqara Presence Sensor FP2 supports various automations and scenes, including presence detection. However, the issue you’re facing seems specific to the IFTTT integration.
While the reference information doesn’t directly address IFTTT-specific triggers for presence detection, it might be worth checking the following:
Device and App Updates: Ensure that your Aqara device firmware and the Aqara Home app are up to date. Sometimes, updates can resolve connectivity or integration issues.
Integration Settings: Double-check your IFTTT integration settings with Aqara. Make sure that the device is properly linked and that all necessary permissions are granted for presence detection.
Community Insights: Engage with the Aqara community or reach out on forums to see if others have faced similar issues and have potential solutions.
Customer Service: If the issue persists, it might be helpful to contact Aqara’s Customer Service Team for more targeted support. You can do this via the Aqara Home App (Profile > Help & Feedback > Customer Service) or by scanning the QR code:
I have noticed the same problem when trying to add the trigger for the “presence detected” in IFTTT. The device doesn’t show up in the drop down menu to select it. I am able to set up the “absence detected” trigger to IFTTT and it works as expected with the same FP2 device.